Greentec Auto UK Privacy Policy

Effective Date: 01 October 2025

This privacy notice discloses the privacy practices for Greentec Auto UK. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  • What choices are available to you regarding the use of your data.

  • The security procedures in place to protect the misuse of your information.

  • How you can correct any inaccuracies in the information.

1. Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, web forms, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order or arrange for a battery collection.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

2. Lawful Basis for Processing

We will only collect and process your personal data where we have a lawful basis to do so. The lawful basis for processing will depend on the reason for which we have collected your information. This may include:

  • Consent: You have given us clear consent to process your personal data for a specific purpose.

  • Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

  • Legal Obligation: The processing is necessary for us to comply with the law (not including contractual obligations).

  • Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect your personal data which overrides those legitimate interests.

3. Your Rights and Control Over Information

Under UK data protection law, you have rights over your personal data. These include:

  • Your right of access – You have the right to ask us for copies of your personal information.

  • Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

  • Your right to object to processing – You have the right to object to processing if we are able to process your information because the process forms part of our public task, or is in our legitimate interests.

  • Your right to data portabilityYou have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

You are not required to pay any charge for exercising your rights. We have one month to respond to you.

To exercise any of these rights, please contact us at [email address] or [phone number].

4. Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. International Transfers

We will not transfer your personal data outside the UK or the European Economic Area (EEA) without ensuring that appropriate safeguards are in place to protect your data.

7. Notification of Changes

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

8. Complaints

If you are unhappy with how we have used your data, you can complain to the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/concerns/.

However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Greentec Auto UK
Phone: 0808 1966398
Email: info@greentecauto.co.uk
Address: Unit 14, Bridgewater Point, Barton Dock Road, Trafford Park , M32 0YQ